Booking an Airbnb in a city you’ve never visited is a modern travel convenience that offers flexibility, affordability, and a ...

Travelers of color are concerned, afraid, and want solutions to the bias that seems to revolve around Airbnb hosts and neighbors of hosts. Last month, four creative professionals (three of them Black) ...

The vacation rental company's Urgent Support Line was previously available only to people who listed English as their primary language. Andrew Blok covered home energy, with a focus on solar, and ...

DEAR TRAVEL TROUBLESHOOTER: I was looking for a cabin in upstate New York for a weekend getaway recently when I discovered I had been locked out of my Airbnb account. I received a notification that my ...

Airbnb has announced the global expansion of one of its major safety features, the Urgent Support Line, to 11 new languages. The one-touch feature within the Airbnb app was first developed in 2020, ...

Why did Airbnb disable Natalya Kovalenko’s account? And why won’t it allow her to appeal her ban? Sounds like a case for the Travel Troubleshooter. Q: I was looking for a cabin in upstate New York for ...

Airbnb has changed the game when it comes to travel as the number one alternative to hotel stays. However, it also has a ...

Kyle Toomey's viral rant may have contributed to his getting reimbursed, he says.Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images A disgruntled Airbnb host said he had to refund an 11-night ...

Taking a chance on an Airbnb rental can be a hit or miss for some, and one TikToker learned the hard way after discovering her rental was left a mess upon checking in. In a recent video, viewed over a ...

AI is likely to be a net positive for Airbnb. Better discovery, stronger host tools, and more efficient support can boost both customer satisfaction and margins. And if Airbnb integrates AI into its ...