I’ve said it before, and I’ll say it again: your smartphone’s contacts app isn’t the best contact manager around. A wide variety of third-party apps is available, making it easier than ever to keep ...

Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than full-on CRM. That makes it perfect for many small businesses and startups ...

Microsoft's Business Contact Manager is used by many companies to track and organize their business contact information. The program is an add-on to the Microsoft Exchange email server. You manage ...

The best contact management software is Zoho CRM, offering an affordable platform with lots of features aimed at helping you track and analyze contact data, including list segmentation and automated ...

Your contact list is growing larger every day, and so are the number of email addresses, instant messaging handles, and phone numbers your contacts use. That means you'd do well to find the best tool ...

I believe the next generation address book - or contact management play - will have more in common with oAuth data providers than with the traditional rolodex. Yet it will need to be as easy to use as ...

Proper control over client data can improve customer satisfaction and can win you sales. RMIT IT Test Labs look at the technology to help you do this. If your business doesn't currently use contact ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

37Signals has added an online contact manager to their online productivity suite. The new product, Highrise, to keep track of all the contacts you’ve inevitably made while drumming up clients for your ...

Over the years, Business Contact Manager (BCM) for Microsoft Outlook has been a handy customer relationship management (CRM) tool for small businesses. As an add-on feature for Microsoft Office ...