Surrey and Borders Partnership NHS Foundation Trust said its helpline received 34,350 calls between January and December 2024 ...

SPRINGFIELD — When the pandemic began, many people in abusive relationships were locked down at home with the person harming them. Asking survivors of domestic violence to get a restraining order or ...

YWCA Spokane is seeing a major increase in calls for help, and the organization is turning to the community for support.

Officials at the 211 helpline say, since the COVID-19 vaccine became available, they have noticed an uptick in the number of calls from seniors.The 211 helpline generally gets about 250 to 300 calls a ...

Jacquie Marroquin spent much of her childhood living in fear of her father. A child of undocumented immigrants from Guatemala, Marroquin—who grew up in Los Angeles in the 1970s—worried that speaking ...

Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

PITTSFIELD — A year ago, a man dialed the Call for Change Helpline, a confidential line to prevent domestic violence. “I don’t want to keep harming my wife,” he told the responder. Michelle Harris ...

More than 820,000, or just shy of four percent of Florida’s total population, are considered at-risk. Richard Pinsky with the Council told Action News Jax, the launch of online sports betting has ...

Cindy H. Liu is at Harvard Medical School, Boston, Massachusetts 02115, USA, and in the Departments of Newborn Medicine and Psychiatry, Brigham and Women’s Hospital, Boston. Read the paper: Mental ...

Lucknow: In a step towards strengthening the cybercrime response infrastructure in the state, DGP Rajeev Krishna inaugurated a call centre for the 1930 National Cybercrime Helpline at the office of ...