Medical receptionists work at the front desk of medical offices answering phones, greeting patients, and handling written and electronic communications. Medical office receptionists differ from ...

A year ago I wrote a piece about the lack of compassion and the excess of rudeness found in far too many medical receptionists. The situation in Bradford had become so serious that all 802 ...

"I thought I was going to faint. I got emotional, I got scared. I was angry. I didn't know what to do. My son was screaming he was trying to open his eye … it was very, very, scary," Julia Vavatsikos ...