TQM, or Total Quality Management, is a management approach that originated in the 1950s and has steadily become more popular ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Robert Kelly is managing director of XTS ...

Total quality management (TQM) strategies aim for long-term success by enlisting members of an organization at all levels to create customer satisfaction by making the best products possible. There ...

From the archives of Government Executive... April 1994—It has been almost five years since government began the push for total quality management and continuous improvement. Since then, agencies have ...

Addressing the opening ceremony of the “Prospects of Total Quality in Development Conference” yesterday, which was organised by the Ittihad University, at RAK Hilton Hotel, Shaikh Saud stressed the ...

The success of a small to medium business comes from its ability to create and implement quality management systems to ensure that, as it grows, owners do not become bogged down by its daily ...

Well, maybe copying the Japanese isn't such a good idea after all. Consider Douglas Aircraft, the troubled subsidiary of McDonnell Douglas Corp. Plagued by poor earnings and richer competitors, the ...