Xbox is reportedly planning to introduce a new AI chatbot to improve customer service for players, streamlining user support tasks. Microsoft's growth in gaming has led to innovations like the ...

Microsoft is pioneering the future of customer support by developing an AI chatbot designed to assist Xbox users. This cutting-edge technology aims to streamline the support process, making it more ...

Reportedly, Microsoft is testing an AI chatbot for its Xbox which will provide customer support to users. The Xbox Virtual Support Agent (chatbot) automates support tasks and responds to questions ...

Ian Sherr (he/him/his) grew up in the San Francisco Bay Area, so he's always had a connection to the tech world. As an editor at large at CNET, he wrote about Apple, Microsoft, VR, video games and ...

Stories of Xbox Live users seeing their accounts hacked and used to make unauthorized purchases have continued to come in at a slow trickle since they were first widely reported last October. But one ...