Zendesk's service-first offerings gives SMBs omnichannel customer communications and support platforms. With renewed focus on improving the customer experience (CX), Zendesk's Sales Suite serves to ...

Zendesk on Wednesday launched Zendesk Sales Suite, giving sales teams access to a series of Zendesk tools in one product at a better price. The company also announced updates to its Support Suite for ...

Zendesk, the San Francisco, CA-based customer service and engagement platform, introduced a new offering on Wednesday that combines tools for sales and support teams. Called Duet, the new platform is ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen ...

Zendesk, known primarily for its customer support software, has been expanding its offerings to cover more aspects of customer engagement. Zendesk Sell is one of the best CRM platforms on the market ...

Recognizing the ongoing convergence of sales and service, Zendesk today packages the two together in Duet, along with new chatbot and self-service content features Sales and customer service used to ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales teams to ...

We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup ...

Delaware’s standard for reviewing shareholder approval in merger cases involving fiduciary breach claims was correctly applied in a challenge to Zendesk Inc.'s $10.2 billion take-private sale, the ...

When Zendesk announced it had been acquired by a consortium of private equity firms on Friday for $10.2 billion, it seemed a sudden and jarring end for a company that had once pioneered customer ...

It won't be long before the software company reaches that milestone if it can keep up its growth rate. Revenue between $164 million and $166 million, up 33.7% year over year at the midpoint. GAAP ...