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FTC ‘click to cancel’ rule faces legal challenges. Industry and trade groups say “click to cancel” places too many burdens on businesses, and they are suing to block the FTC from enforcing it.
Existing laws such as the Restore Online Shoppers' Confidence Act of 2010, which the FTC used to sue Amazon AMZN.O over its Prime service cancellation practices, leave gaps, the FTC said.
The FTC is making it easier to cancel subscriptions. Here’s what to know. The agency’s “click to cancel” rule requires that subscription services can be canceled in as many steps as it ...
Companies have made it difficult to cancel subscriptions in various ways: ... 3-2, with opposition from the FTC’s two Republican commissioners appointed by President Joe Biden.
The Federal Trade Commission is proposing a new “click to cancel” rule to help consumers get out of hard-to-stop free trials, auto-renewals and subscriptions.
New rules from the US government could soon let Americans more easily cancel free trials and subscriptions they no longer want, according to the Federal Trade Commission.
Click Cancellation” rule prevails, businesses face the challenge of aligning with new standards while preserving customer loyalty.
The FTC's new 'Click to Cancel' rule would make quitting subscriptions easier The Federal Trade Commission gets thousands of complaints a year from customers trapped in memberships they don't want.
The new FTC rule, dubbed "Click to Cancel," would be designed to make it easier to cancel unwanted subscriptions, requiring businesses to make it just as easy to cancel a membership as it ...
FTC Chair Lina M. Khan said in the announcement of the rule that companies have made consumers jump through endless hoops to cancel. “The FTC’s rule will end these tricks and traps, saving ...