Google said on Wednesday that it's bringing expanded bot support to its team-based messaging platform Hangouts Chat, the enterprise-focused replacement for Classic Hangouts following the closure of ...

Many developers when creating applications today also have to target the smart speakers platform and other similar devices. Google’s solution for creating conversational Actions is called Dialogflow ...

Head over to our on-demand library to view sessions from VB Transform 2023. Register Here Google announced today that Dialogflow Enterprise Edition, its platform for companies looking to run their own ...

In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used by ...

Google is looking to make it easier to build chatbots for Hangouts Chat, thanks to an integration with its Dialogflow conversational AI platform. Google launched Hangouts Chat early last year, a ...

Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers. Dialogflow ...

Avaya OneCloud™ CCaaS and OneCloud™ CPaaS portfolios are now available with Avaya AI Virtual Agent Enhanced, new human-like automation features that significantly improve customer experience and ...

Four ways to explore the use of voice technology for your business. Read now As Microsoft uses AI to chase down Amazon in retail, Google is drawing on its freakishly human-sounding Duplex technology ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...