OpenAI said it’s useful for people who don’t have consistent access to high-speed data. Anyone around the world can also message the number on WhatsApp to communicate with the chatbot. The company said users will have 15 minutes available per month to ...

This morning, I spent 15 minutes on the phone with ChatGPT. You probably know by now that OpenAI released the ability to dial 1-800-ChatGPT to interact with the chatbot via voice call. And, so, for your sake, after my kids left for school, I sat down and made a phone call.

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Offering a free phone service to collect voice data is a tried-and-true Silicon Valley technique pioneered by Google.

Most notably, there’s co-founder Elon Musk, who now runs rival startup xAI, and is in the midst of a heated legal battle with OpenAI CEO Sam Altman.

How does it work? ChatGPT now has its own phone number (1-800-242-8478), allowing you to add and message it on WhatsApp, where the bot has a verified business account. If you want to save it to your contacts, tap the plus icon at the top of the chats tab and tap “new contact”.

ChatGPT was coming back online after a global outage on Thursday morning saw users of the OpenAI chatbot service getting a message that it was “currently unavailable”. OpenAI said it had “identified the issue” and was working to roll out a fix. The company confirmed that its new text-to-video AI platform, Sora, suffered an outage as well.

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There have been questions raised over the chatbot’s voice technology. In an August report, OpenAI expressed concern that users might get too dependent on its human-sounding voice mode.