Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time employees' by automating business processes.

Copilot Studio agents have access to the latest models, including new models such as OpenAI’s o1, which is currently available in the limited private preview. Microsoft said 10 autonomous agents are coming to Dynamics 365 to assist business users across every facet of their practice by bringing the power of AI right to where they work.

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.