Performance management practices and systems often encourage teams to “innovate and deliver,” pushing them toward high ...

The overwhelming majority of generative AI programs have so far failed to deliver significant business returns. Research ...

CMOs are under intense pressure to increase revenue and improve efficiency. The problem is that many of their traditional ...

An executive’s guide on developing the talent who will secure your company’s success. by Rachel DuRose When Target announced in August 2025 that COO Michael Fiddelke would assume the company’s top ...

IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership. by Daniel Goleman Every businessperson knows a story about a highly intelligent, highly skilled ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...

Each weekday, in our Management Tip of the Day newsletter, HBR offers tips to help you better manage your team—and yourself. Here is a curated selection of our favorite Management Tips on leading ...

Real-life coaching sessions with leaders working to overcome professional challenges. Muriel Wilkins is an executive coach with a strong track record of helping CEOs and senior leaders get through ...

We were recently invited to a workshop on AI strategy, led by the company’s head of AI—let’s call him Marc. The session brought together members of the organization’s internal AI community to discuss ...

Conversations about where we’re at and how we move forward. Amy Bernstein is the editor in chief of Harvard Business Review, where she oversees all editorial content and strategy for HBR, including ...

People at cocktail parties are always asking me for stock tips, and then they want to know how my predictions have turned out. Their requests reveal the common but fundamentally erroneous perception ...