Enabling a digital channel without properly designed backend processes can harm CX, writes Telviva's Kelvin Brown.

The product rating system for online shopping, once a helpful way of gauging how good a product is, has become far less ...

Capitec has said that despite signing up 1.3 million clients to its MVNO in just two years, it's just getting started.

Ignorance: Many SMEs underestimate the importance of cybersecurity and it is this ignorance that is leaving them vulnerable ...

Communications minister Solly Malatsi said on Tuesday that he has intervened in the protracted fight between the SABC and ...

Vodafone Group has partnered with Google to bring cloud services and generative AI tools to customers in Europe and Africa.

Workday is hosting an exclusive event on 23 October at the JSE tailored to CFOs and other finance professionals.

Google must lift restrictions that prevent developers from setting up rival marketplaces that compete with its Play store, a ...

A management clash led Duffield to sell his stock in his third company, mortgage his house and start PeopleSoft in 1987. He endeared himself to his employees by pioneering Silicon Valley’s fun office ...

NEC XON has partnered with the South African National Research Network (SANReN) to sponsor the 2024 Cyber Security Challenge ...

This Thursday, a team of about 15 people will set off on what's set to be an epic journey across South Africa.