In 2020, a few months before his death, Zappos co-founder Tony Hsieh left the CEO role, and Kedar Deshpande took over. In late 2021, Deshpande departed the company for Groupon, and Schaefer was ...

"Our overall business performance is not at the levels we anticipated and we are taking decisive actions to improve our trajectory," CEO Kedar Deshpande said in a statement provided to the website.