Delayed and poor communication from the city of Richmond to Henrico during the January water crisis made the county's water issues worse and longer lasting. That's the big takeaway from the independent report the county commissioned to review its response to the crisis,

A clearer picture is starting to emerge of the communication, or lack thereof, between Richmond’s former DPU director about the severity of the city's water crisis.

Hanover leaders reviewed the findings of a third party investigation into actions taken by the county following January's water crisis that left residents without water and under a boil water advisory.